Welcome to Mana Vault Shop. Throughout these Terms of Service (“Terms”), the terms “we”, “us”, and “our” refer to Mana Vault Shop.

Mana Vault Shop operates this website, store, and related services, including all information, content, features, products, and tools made available through the website (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform enabling us to sell products and services to you.

Please read these Terms carefully before using our Services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not use the Services.

Nothing in these Terms affects your statutory rights under applicable consumer law.

1. Eligibility & Account Use

By using our Services, you confirm that:

• you are legally capable of entering into binding contracts for prchases made trough the Services;
• any information you provide is accurate and complete;
• you will use the Services lawfully and in accordance with these Terms.

You may be required to create an account to access certain features of the Services.

You are responsible for:

• maintaining the confidentiality of your account credentials;
• restricting access to your account;
• all activity carried out under your account.

We reserve the right to suspend or terminate accounts where we reasonably believe these Terms have been violated.

2. Products & Availability

We make reasonable efforts to ensure product descriptions, pricing, images, and availability are accurate.

However:

• product colours and appearance may vary depending on device displays;
• packaging and manufacturer presentation may change;
• product availability is not guaranteed.

Trading cards, sealed products, and collectibles may contain manufacturer imperfections, packaging wear, print variations, or cosmetic defects outside our control.

Unless explicitly stated otherwise:

• products are sold ungraded;
• condition assessments may be subjective;
• product images are illustrative only.

We reserve the right to:

• modify or discontinue products;
• limit quantities;
• refuse orders where necessary.

We do not gurantee specific card pulls, rareties, grading outcomes, or investment value for sealed trading card products.

3. Orders

When you place an order, you are making an offer to purchase products from us.

Orders are only accepted once we send confirmation that the order has been dispatched or otherwise accepted.

We reserve the right to:

• refuse or cancel orders;
• limit quantities purchased;
• decline orders suspected of fraud, resale abuse, or unauthorised activity.

If an order cannot be fulfilled after payment has been taken, a refund will be issued to the original payment method.

You are responsible for reviewing your order carefully before submission.

4. Pricing & Payments

All prices displayed are in: British Pound (£)

Prices may change without notice.

Unless otherwise stated:

• prices include applicable UK VAT where required;
• shipping costs and international import charges are calculated separately.

Payment must be received in full before orders are dispatched.

By placing an order, you confirm that:

• payment information provided is accurate;
• you are authorised to use the chosen payment method.

We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

5. Shipping & Delivery

Delivery times provided on the website are estimates only and are not guaranteed.

We are not responsible for delays caused by:

• courier services;
• customs processing;
• weather conditions;
• strikes;
• supply chain disruption;
• events outside our reasonable control.

Responsibility for products passes to you once the products have been delivered to the delivey address provided in your order.

Ownership of products transfers once full payment has been received.

Nothing in this section affects your statutory rights under applicable consumer law.

Please review our Shipping Policy for additional details.

6. Returns & Refunds

Your rights regarding returns, cancellations, refunds, and faulty goods are explained in our Return & Refund Policy.

Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015.

7. Intellectual Property

All content available through the Services, including:

• logos;
• branding;
• graphics;
• images;
• text;
• product descriptions;
• website design;
• software;
• audio and video content;

is owned by or licensed to Mana Vault Shop or its licensors and is protected under applicable intellectual property laws.

You may not:

• reproduce;
• distribute;
• copy;
• modify;
• scrape;
• commercially exploit

any content without prior written permission.

All rights not expressly granted are reserved.

8. Prohibited Uses

You agree not to use the Services:

• unlawfully;
• fraudulently;
• for abusive or harmful conduct;
• to infringe intellectual property rights;
• to upload malicious code or malware;
• to interfere with website security or functionality;
• to collect customer information without consent;
• for automated scraping, crawling, or unauthorised AI data extraction.

We reserve the right to suspend or terminate access where misuse is reasonably suspected.

9. Third-Party Services & Links

The Services may include links or integrations provided by third parties.

We are not responsible for:

• third-party websites;
• external services;
• third-party content;
• third-party terms or privacy practices.

Your use of third-party services is at your own risk.

10. Shopify Platform

Our store is hosted by Shopify, which provides the ecommerce infrastructure used to operate the Services.

While Shopify powers the platform, all purchases are made directly from Mana Vault Shop.

To learn more about Shopify’s handling of data, please review:

Shopify Privacy Policy

11. Customer Feedback & Reviews

If you submit reviews, feedback, suggestions, images, or other content (“Feedback”), you grant Mana Vault Shop a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, and display such Feedback for business and marketing purposes.

You confirm that:

• you own or have permission to submit the content;
• the content does not violate applicable law or third-party rights;
• the content is not defamatory, abusive, misleading, or unlawful.

We reserve the right to remove content at our discretion.

12. Errors & Inaccuracies

Occasionally, the website may contain typographical errors, inaccuracies, or omissions relating to:

• product descriptions;
• pricing;
• availability;
• shipping information;
• promotional offers.

We reserve the right to correct errors and update information without prior notice.

13. Website Availability

We do not guarantee uninterrupted or error-free access to the Services.

The website may be unavailable temporarily due to:

• maintenance;
• technical issues;
• updates;
• third-party service outages;
• events outside our reasonable control.

14. Force Majeure

We are not liable for delays or failure to perform obligations caused by events outside our reasonable control, including:

• natural disasters;
• strikes;
• internet outages;
• cyber incidents;
• supply shortages;
• customs delays;
• transportation disruption;
• governmental restrictions.

15. Disclaimer of Warranties

The Services are provided on an “as available” basis.

While we make reasonable efforts to maintain accurate and secure Services, we do not guarantee that:

• the Services will always be uninterrupted;
• the website will be error-free;
• the Services will always be secure or free from harmful components.

To the fullest extent permitted by law, we exclude warranties, conditions, and representations not expressly stated in these Terms.

Nothing in these Terms excludes or limits:

• your statutory consumer rights;
• liability for death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• any liability that cannot legally be excluded.

16. Limitation of Liability

To the fullest extent permitted by law, Mana Vault Shop shall not be liable for:

• indirect losses;
• consequential losses;
• loss of profits;
• loss of business opportunity;
• loss of data;
• reputational damage.

Our total liability relating to any order or use of the Services shall not exceed the amount paid by you for the relevant order, except where a greater amount is required under applicable law.

Nothing in these Terms excludes liability for:

• fraud;
• fraudulent misrepresentation;
• death or personal injury caused by negligence;
• breach of statutory rights;
• liabilities that cannot legally be excluded.

17. Privacy

Your use of the Services is also governed by our Privacy Policy.

18. Termination

We reserve the right to suspend or terminate access to the Services where:

• these Terms are breached;
• fraudulent activity is suspected;
• unlawful conduct is detected;
• misuse of the Services occurs.

Termination does not affect rights or obligations accrued before termination.

19. Governing Law

These Terms and any disputes arising from them shall be governed by the laws of England and Wales.

You agree that disputes shall be subject to the jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your country of residence apply.

20. Changes to These Terms

We may update these Terms periodically to reflect:

• legal requirements;
• operational changes;
• updates to our Services.

Updated versions will be published on this page with a revised “Last updated” date.

Continued use of the Services after updates become effective constitutes acceptance of the revised Terms.

 

21. Contact Information

If you have questions regarding these Terms, please contact us:

Mana Vault Shop
Email: enquiries@manavaultshop.co.uk
Website: https://www.manavaultshop.co.uk
Business address: 79 Adams Way, Croydon, CR0 6XR, United Kingdom

Last updated: 17 May 2026